How to Do It Yourself: Step-by-Step

1. Download AnyDesk
   • Visit AnyDesk and install the program. Start it and note down your AnyDesk address (a code displayed in the program).
2. Prepare Your Computer
   • Make sure you have administrator rights to install and run programs. Close any unnecessary programs to free up system resources.
3. Download Virus Removal Tools
   • Use one of these free tools to scan and clean your computer:
     • Malwarebytes Free – Perfect for detecting and removing malware.
     • AdwCleaner – Great for removing adware and browser hijackers.
     • Windows Defender – Built into Windows and reliable for basic protection.
4. Clean Your Computer
   • Perform a full system scan using your chosen tool and follow the instructions to remove viruses and threats.
   • Clean temporary files using Disk Cleanup or a tool like CCleaner.
5. Optimize and Secure Your Computer
   • Check and disable suspicious programs from starting automatically using Task Manager.
   • Reset your browsers to default settings and remove suspicious extensions.
   • Update Windows and all programs to ensure you have the latest security patches.
6. Create a Restore Point
   • Once your computer is clean, create a restore point in Windows. This makes it easy to revert to a clean version if something goes wrong in the future.

Remote Assistance: Let Us Help You via AnyDesk

If you’re unsure about doing this yourself, we can help! Using AnyDesk, we can connect to your computer and perform all the steps for you. Here’s how it works:

1. Download and Start AnyDesk
   • Provide us with your AnyDesk address so we can connect.
2. We Do the Work for You
   • We’ll install the necessary tools, scan and remove viruses from your computer, and optimize it for future security.
3. Preventive Advice
   • After cleaning, we’ll provide tips on how to avoid viruses and malware in the future.

Benefits of Our Service

• Peace of Mind: We help you safely and securely, without you needing to leave your home.
• Convenience: Simply follow instructions to grant us access – we’ll take care of the rest!
• Educational: We can explain what we’re doing during the process, so you learn how to protect yourself in the future.

Want to book remote assistance or have questions? Contact us today! Prefer to handle it yourself? Use the guide above – we’re here if you need us